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About us

ADM Technologies Inc is the leading HSIA solution provider of IP network design, deployment and infrastructure management for the hospitality, Condo and MDU markets in the US Virgin Islands.

We deliver solutions which increase the efficiencies and ROI of our customers IP network and Internet amenity investments while providing an enhanced end user experience in a wide range of deployment locations in the US Virgin Islands. We also provide 24-7 guest, property staff and NOC support for IP solutions including HSIA and administration networks.

Deploying the HSIA solution within your property will significantly improve the overall performance and functionality of your HSIA wireless/wired Internet amenity, delivering a positive guest experience and increased Guest Satisfaction Scores.

However, when your guests do require support, ADM Technologies Inc provides efficient, integrated and highly skilled, 24/7, toll free guest support services within a range of Premium, Enhanced and Standard Service Levels to our clients properties.

Our property clients receive a level of extraordinary customer service due to the ability of our Support Services team to have access to a real-time knowledge base with live visibility right to the property IP network, guest room and Internet connected devices of your guest delivered through (Monitoring and Management Application) and network discovery/system mapping, which are enabled with the deployment of Intelligent HSIA Gateway.

ADM Technologies Inc, Guest Support Services center offers:

  • 24/7 toll-free Level 1 guest technical support
  • 24/7 Level 2 property staff technical, and issue-resolution
  • 24/7 Level 3/NOC infrastructure monitoring, and issue-resolution

Detailed Support Service analytics and reporting are generated and available to review with the Support Services management providing the ongoing data required to optimize the support services offering for your guests.

Memberships

Virgin Islands
Economic Development Authority